Privacy Policy

Prime Warranty Services Inc ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation
• Purchase a warranty or insurance policy
• Submit a claim
• Contact our customer service
• Subscribe to our communications
• Complete forms on our website

The types of information we may collect include:

• Name and contact information (email address, mailing address)
• Policy and coverage details
• Payment and billing information
• Information about the items you wish to insure
• Communications preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our warranty and insurance services
• Process your applications, policies, and claims
• Send you important updates about your coverage
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

SMS & Text Message Communications

If you opt in to receive SMS or text messages from Prime Warranty Services Inc, the following terms apply:

Consent and Enrollment

By providing your mobile phone number and opting in, you expressly consent to receive marketing and promotional SMS/MMS messages from Prime Warranty Services Inc sent using an automated telephone dialing system (ATDS). These messages may include offers, updates, and information about our warranty and insurance products and services.

Message Frequency

Message frequency varies depending on your account activity and promotional campaigns. You may receive up to 4 messages per month.

Message and Data Rates

Message and data rates may apply based on your mobile carrier's plan. Please consult your mobile service provider for details on your specific plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send the message STOP, we will send you a confirmation message acknowledging your opt-out request.

Help and Support

For assistance with text messages, reply HELP to any message or contact us at jack@prime-warranty-services.com.

Not a Condition of Purchase

Consent is NOT a condition of purchase. You are not required to agree to receive promotional text messages as a condition of purchasing any warranty or insurance product from Prime Warranty Services Inc.

Carrier Limitations

Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most major U.S. carriers. Carrier message delivery is not guaranteed, and we are not liable for delayed or undelivered messages.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, claims administration, and customer support.
• Legal Requirements: We may disclose information if required by law, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Prime Warranty Services Inc, our customers, or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and contractual obligations)
• Opt out of marketing communications
• Withdraw consent for text messages at any time

To exercise these rights, please contact us at jack@prime-warranty-services.com.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: